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Jingle Bell Heist

'Tis the season to give. And take.

Jingle Bell Heist (2025)

RomanceCrimeComedy 1h 36m
Director Michael Fimognari
Runtime 1h 36m
Released November 25, 2025

Two down-on-their-luck hourly workers team up to rob a posh London department store on Christmas Eve. Will they steal each other's hearts along the way?

Christmasify rating 7/10 User rating 243 votes 61%
Christmas Vibes
Very Christmassy

Christmas Connection

The entire film is set during the Christmas season in London, with the heist scheduled for Christmas Eve at a department store decked in full holiday regalia. The plot hinges on two financially desperate strangers finding solidarity and eventually each other against the backdrop of festive excess, making Christmas both the setting and the thematic pressure valve.

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Our Review

Netflix drops somewhere between a dozen and a hundred Christmas movies per year, depending on how charitably you define "Christmas movie," and most of them are indistinguishable from one another by February. Jingle Bell Heist is better than that. Not transcendently better, not "finally the Christmas rom-com that Hollywood has been failing to make for thirty years" better, but meaningfully, watchably better -- which in this particular genre is its own kind of achievement.

The film arrived on Netflix on November 26, 2025, just in time for the holiday onslaught. It runs 96 minutes, it's rated appropriate for viewers 12 and up, and it does not waste much of your time getting to the point.

The Setup: London, Christmas Eve, One Very Bad Boss

Sophia Martin (Olivia Holt) is an American living in London, working two jobs: a daytime shift at Sterlings, a high-end department store owned by the imperious Maxwell Sterling (Peter Serafinowicz), and an evening shift at a local pub. Her mother needs cancer treatment. The bills are considerable. Sophia has started pocketing small items from Sterlings -- a diamond dog collar here, a bit of cash there -- which is how she ends up on hidden camera.

The person reviewing that footage is Nick O'Connor (Connor Swindells), a contractor who installed the store's security system and knows it intimately. Nick has his own grievance with Sterling: he spent two years in prison after Sterling framed him for theft. Nick uses the footage of Sophia's petty theft as leverage to recruit her into a proper heist -- access the store's secure vault on Christmas Eve, take back what Sterling stole, and walk away.

What neither of them knows at the outset is that Cynthia (Lucy Punch), Sterling's wife, has been watching the whole situation and has her own reasons to want her husband taken down.

Does the Chemistry Actually Work?

The honest answer is yes, which is not guaranteed. Holt and Swindells are from very different acting traditions -- she came up through Disney Channel (the teen series Kickin' It, then Marvel's Cloak and Dagger), while Swindells built his reputation through British prestige television, most notably playing Adam Groff across four seasons of Sex Education. They had roughly a week and a half of rehearsal together before shooting began in December 2023, and it shows in a good way. The antagonism in the early scenes feels earned rather than manufactured.

Swindells is the stronger of the two on paper, bringing the kind of low-key physical comedy that comes from working in British TV, where underreaction is a professional requirement. Holt handles the more emotionally exposed scenes with her mother competently, though the script gives her less to work with there than it should.

Lucy Punch as Cynthia is the film's genuine secret weapon. She plays a woman who has spent years performing contentment inside a marriage to a corrupt man, and the moment the script lets her drop the act is the best single scene in the movie.

The Look of the Thing

Director Michael Fimognari shot this himself, which is worth noting because Fimognari's background is not in Christmas comedies. He was the cinematographer on To All the Boys I've Loved Before and, in a very different register, shot several of Mike Flanagan's horror projects including Midnight Mass and The Fall of the House of Usher. He also directed the final two films in the To All the Boys trilogy.

The result is a film that doesn't look like a Netflix Christmas movie. Most entries in that genre are lit like a suburban kitchen showroom -- everything warm and flat and slightly overexposed. Fimognari goes darker and more burnished, letting London's actual winter light do some work and making Sterlings' interior feel genuinely luxurious rather than a set dressed with tinsel. The department store scenes have atmosphere.

The actual heist, which takes place on Christmas Eve, is competently staged without being especially inventive. The screenwriters -- Abby McDonald, a Bridgerton staff writer, and Amy Reed -- are more interested in the reveal than the mechanics of the robbery, which is a reasonable choice given what the twist is.

The Twist, and Whether It Earns It

Sophia discovers partway through the heist that she can access the vault's biometric scanner -- because Maxwell Sterling is her estranged father. He abandoned her and her mother years ago. She never knew he ran a department store empire. The film doesn't treat this as a dramatic hammer blow so much as a dark irony that reframes Sophia's grievance from "I need money" to "I am owed this specifically."

It works well enough. The reveal doesn't feel random because the screenplay has planted a few things earlier that make sense in retrospect, and the cast handles the pivot in tone without overcooking it. The ending -- Maxwell arrested, Cynthia taking control of the business and paying Sophia and Nick as promised, everyone gathering for a quiet Christmas meal -- is tidier than real heist movies allow, but this is a Christmas rom-com, not Heat.

The film has a 5.8 on IMDB and 74% on Rotten Tomatoes as of early 2026, which feels about right. It's a film where everything mostly works, nothing is spectacular, and you don't feel cheated at the end. For a Netflix Christmas release, that's a passing grade with marks to spare.

The scene that lingers is not the heist or the romantic resolution. It's Cynthia, sitting in Maxwell's office after the police have left, looking at the company her husband built on other people's losses, and deciding she's going to keep it anyway. Lucy Punch plays it completely still. It's twenty seconds of a Christmas movie that briefly remembers what adults actually think about.

Fun Facts

01

Principal photography took place in London in December 2023 and January 2024, meaning the crew shot a Christmas movie during an actual London winter rather than faking the season on a lot.

02

The fictional Sterlings department store was filmed at the Loughborough Hotel in Brixton, south London. The adjacent Heaven Cafe, directly opposite the hotel, was redesigned and rebranded as "Atticus Oyster Co." for the film.

03

Director Michael Fimognari served as his own cinematographer on the film, a dual role he also took on for the final two installments of Netflix's To All the Boys I've Loved Before trilogy.

04

Connor Swindells, who plays Nick, is best known internationally as Adam Groff in Netflix's Sex Education, a role he played from 2019 to 2023. He also appeared in the 2023 film Barbie as Aaron Dinkins.

05

Olivia Holt previously played Tandy Bowen in Marvel's Cloak and Dagger on Freeform from 2018 to 2019, making Jingle Bell Heist her first major project with Netflix.

06

The screenplay was co-written by Abby McDonald, whose credits include staff writing on Bridgerton, and Amy Reed. The film is produced by Matt Kaplan for ACE Entertainment, the production company also behind multiple Netflix teen rom-coms.

07

Netflix announced the film's release date in August 2025, roughly twenty-two months after filming wrapped -- a longer-than-usual gap that suggests a distribution hold rather than post-production difficulties.

Cast

Olivia Holt
Olivia Holt Sophia
Connor Swindells
Connor Swindells Nick
Lucy Punch
Lucy Punch Cynthia Sterling
Peter Serafinowicz
Peter Serafinowicz Maxwell Sterling
Natasha Joseph
Natasha Joseph Rita
Poppy Drayton
Poppy Drayton Brianna
Michael Salami
Michael Salami Ralph
BS
Belal Sabir Ali Zafar